How do you make your plaques?
Each plaque is created by hand and each plaque takes approximately 48-hours to complete. We start with engineered wood, which, after thoroughly sanding, we adhere the desired image too. Then, we make the cut, again, by hand (not computer guided or aided). After hand-mixing a special recipe (non-varnish), we hand-pour a coating onto the piece, which, after curing in one of my "curing vaults," hardens into a glossy finish that looks like glass, although it is considerably harder than glass.
This process permits us to customize (to the degree which our graphics artist can) some items, i.e., police badges with rank and number, prior to beginning the process above.
I would like to order multiple copies of the same plaque. Do you offer bulk discounts?
Yes, we do. Call us at (225)654-3356 or email us at customerservice@Pics2Plaques.com
What is the standard size of the average plaque?
Please see our "prices" page HERE for size details and prices.
Is your work guaranteed?
es. You either like and therefore, keep your purchase or return it for a full refund (minus any shipping expense on our end). We can also re-make the item, in an effort to correct any issues. One re-make per item, then a refund is automatic. Regardless, if you have an issue with any of our products, please contact us at customerservice@Pics2Plaques.com.
What kinds of payment do you accept?
Currently, we are setup to accept PayPal, personal and business checks (non-counter checks) and if you are local, and wish to pick your order up, to save shipping fees, we can accept major credit cards and debit cards (we use the "Square").
How long can I expect to wait for my custom plaque, after placing the order?
I assure you, I don't want to sound like I'm avoiding answering your question, however, there are a number of variables involved in the answer. For example, the finish (the as-hard-as-glass clear coat) takes anywhere from 24 - 36 hours to cure. However, if it rains or the weather is extremely humid, as it can be during the summer months here in S. Louisiana. then that time-frame can easily double. Wet weather, regardless of the cause, is one of our biggest causes of delays in getting our orders out.
We make every effort to accomodate customers, when they are ordering for special occasions, i.e., birthdays, retirement party's, Christmas, etc.. That's why you will see us post a deadline on orders, for guaranteed delivery before Christmas. If you haven't already done so, please consider dropping by our Facebook page and "liking" it. That way, you'll not only receive updates on orders but special sales as well.